Finding & Keeping Good Employees

Creating a workplace that is firm, fair, and consistent.

Michael Van Horn & B.J. Van Horn

#8 in the series.

“Our employees have all had assertiveness training. What we need is employer assertiveness training!” So said a long-time client of mine.What would that look like? It boils down to having a workplace that is firm, fair, and consistent. It’s up to the owners and top people to make this happen.

What kind of person do you need to hire to grow?

Someone who helps you—

Finding and Keeping Good Employees

Topics covered

01

Defining the job you need done.

02

Finding the best person for the job. Screening and interviewing. Questions you cannot ask . . . and how to get the info you really need. Reference checking. Offering the job.

03

Getting people started off on the right foot. Orientation and training. Acclimation period.

04

Creating and maintaining a work environment that keeps good employees. What drives good people away?

05

Performance evaluations.

06

Procedures and systems for successful employers. Employee handbooks.

07

Avoiding problems: How to avoid problems, How to handle problems when they arise.

08

Observing the legal requirements.

09

Appendices. Sample forms.

Warm up exercise

From the workbook

Ready to increase your selling effectiveness?

Discover the 7 Touches—Turn Leads into Sales. A practical guide to staying connected with prospects, building stronger relationships, and turning more leads into sales.

Proven Strategies

Build trust & real relationships.

Better Results

Turn leads into loyal customers.

Stronger Relationships

Build trust and stay top-of-mind.

7 touches