Get the Secret Knowledge Out of Your Head

Good systems and procedures are the springboard to growth.

Michael Van Horn

#11 in the series.

Turn “seat of the pants management” and the things that “only you can do” into systems and procedures, so that you can hand them off to others—and focus on your growth, profitability, and ease of operation.

This workbook helps you build up the systems and procedures you need for growth, profitability, and ease of operation.

Topics Covered

What is a system? What are procedures?

The trap of “only I can do this.” Moving from secret knowledge to delegating

Systems are the springboard to growth. How to become a systems-generating wizard

Checklist of small business systems and procedures

“Yeah-but…” Why businesses resist systems

From secret knowledge to duplicating yourself

How to develop systems and procedures (it doesn’t have to be you)

Don’t reinvent the wheel! Others have already created most of these systems.

Overcoming resistance and inertia

Templates and exercise sheets

Warm up exercise

From the workbook

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Discover the 7 Touches—Turn Leads into Sales. A practical guide to staying connected with prospects, building stronger relationships, and turning more leads into sales.

Proven Strategies

Build trust & real relationships.

Better Results

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Build trust and stay top-of-mind.