Finding & Keeping Good Employees

Creating a workplace that is firm, fair, and consistent

Michael Van Horn & B.J. Van Horn

#9 in the series.

“Our employees have all had assertiveness training. What we need is employer assertiveness training!” So said a long-time client of mine.What would that look like? It boils down to having a workplace that is firm, fair, and consistent. It’s up to the owners and top people to make this happen.

What kind of person do you need to hire to grow?

Someone who helps you—

Better exploit your company’s competitive advantage
Get to the next stage of growth
Get the most from your unique skills and gifts
Compensate for your management weakness
Be the most productive with your time
Make it smoothly through the upcoming transition.

Topics covered

Defining the job you need done

Finding the best person for the job Screening and interviewing Questions you cannot ask . . . and how to get the info you really need Reference checking Offering the job

Getting people started off on the right foot. Orientation and training. Acclimation period

Creating and maintaining a work environment that keeps good employees. What drives good people away?

Performance evaluations

Procedures and systems for successful employers Employee handbooks

Avoiding problems How to avoid problems How to handle problems when they arise

Observing the legal requirements

Appendices. Sample forms

Warm up exercise

From the workbook

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